Privacy Policy

1. Information We Collect

When you purchase or register for FrameScore, we may collect the following information:

• Name — to personalize your account and communications.
• Email address — for license delivery, support, and important product updates.
• Order information — including transaction ID, purchase date, and license tier for order management and support.

We do not collect or store payment card details. All payment processing is handled securely by our payment provider.

2. Payment Processing

All payments for FrameScore are processed by Paddle.com, our Merchant of Record. Paddle handles all payment processing, tax compliance, invoicing, and subscription management on our behalf.

When you make a purchase, you are subject to Paddle's Privacy Policy and Terms of Service. We encourage you to review these documents.

3. How We Use Your Information

We use the information we collect to:

• Deliver and activate your FrameScore license.
• Provide customer support and respond to inquiries.
• Send important product updates and security notices.
• Improve our products and services.

We will never sell, rent, or trade your personal information to third parties for marketing purposes.

4. Cookies & Analytics

The FrameScore website may use essential cookies for basic site functionality (e.g., remembering your theme preference). We may also use privacy-respecting analytics to understand how visitors interact with our site.

We do not use invasive tracking technologies. Any analytics tools we use are configured to respect your privacy and comply with applicable data protection regulations.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. If you request deletion of your data, we will comply within 30 days, subject to any legal obligations.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal data.
• Object to or restrict certain processing activities.
• Receive a copy of your data in a portable format.

To exercise any of these rights, please contact us at the email below.

7. Third-Party Services

Beyond Paddle for payment processing, we may use limited third-party services for hosting, email delivery, and analytics. Each service is vetted for privacy compliance and processes data only as necessary to provide their service.

8. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.

9. Contact

If you have any questions about this privacy policy or your personal data, please contact us at: